FREQUENTLY ASKED QUESTIONS
Retail Locations
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Yes, please visit our Franchise page for more detail.
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Every location has different operating hours, please visit the Location page for more detail.
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Some locations offer those services, the stores might work with different delivery services. Please contact your local store to find out.
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Yes, for orders larger than 20 drinks, please visit the Catering page and submit a catering request.
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Please contact your local Sharetea for more information.
Product Knowledge
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Creama is our creamy cheese foam topping with a hint of saltiness that matches perfectly with any of our Sharetea drinks.
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Yes
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No
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We have labels for non-caffeinated drinks on the menu, or you can ask your bobarista for more information.
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Most of our stores offer oat milk, almond milk, or soymilk substitution. With fresh milk family and fresh milk with handmade taro, we don’t offer substitution due to flavoring.
Franchise
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We have over 400 stores worldwide.
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We will send a supervisor to do the training class locally.
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Please send an email at service@1992sharetea.com. We will contact you once we receive your inquiry.